Voiding Transaction Receipts



  1. Begin by navigating to the Void Receipts page.


    Click the Student Financials link.

    Step 1
  2. Click the Cashiering link.

    Step 2
  3. Click the Cash Management link.

    Step 3
  4. Click the Void Receipts - Cashier link.

    Step 4
  5. Make sure the appropriate Business Unit is entered here.

    Step 5
  6. Click in the Cashier's Office field.

    Step 6
  7. Enter the desired information into the Cashier's Office field. Enter

     a valid value

    Step 7
  8. Click the Search button.

    Step 8
  9. Using either SF or HR Security, use the Void Receipts page to void the receipts created by you or any cashier who directly reports to you.

    Step 9
  10. This page is intended for use by the majority of the cashiering staff when voiding receipts. It is a secure page in that it only permits you to void receipts that you, the user, generated.


    If you are a supervisor, the page also enables you to void the receipts of any cashiers that directly report to you.

    Step 10
  11. Click the Void button next to the receipt that you want to void.


    Click the Void button.

    Step 11
  12. When you click the Void button, the system requires you to select a void reason on the Enter Void Reason page.

    Step 12
  13. Enter the desired information into the Void Reason Code field. Enter

     a valid value

    Step 13
  14. Click the OK button.

    Step 14
  15. Once you enter a void reason, the system voids the receipt, makes the Void button unavailable, and displays the Void Code representing the void reason that you entered.


    When you void a corporate or student payment receipt, the system reverses any payments posted to the respective corporate or student account. In addition, it issues a credit to any credit card payments that have already been authorized and settled.

    Step 15

You have successfully voided a transaction receipt.

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