To maintain the integrity of your database, use the Search/Match feature to determine if a record already exists in your database for the prospect or applicant that you want to create. If duplicate records exist, you can further identify the person to determine if the duplicate records need to be deleted or if you can create the new record without causing a duplicate to be created.
The person might already be in your database as one or more of the following:
Upon completion of this lesson, you will be able to search for a record.
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