Viewing an Individual Communication Detail


Concept


Steps:

  1. Begin by navigating to the Communication Detail page.

     

    Click the Campus Community link.

    Step 1
  2. Click the Communications link.

    Step 2
  3. Click the Communication Detail link.

    Step 3
  4. Enter the desired information into the ID field. Enter

     a valid value
     e.g.
     "AA0001"
    .

    Step 4
  5. Click the Search button.

    Step 5
  6. There are four communications associated with this individual. Sequence Number 4 is the Prospect Letter communication.

     

    Click an entry in the ID column.

    Step 6
  7. Use the Communication Detail page to view details of a communication assigned to an individual.

     

    This page is identical to the Person Communication page, except that all the fields are view-only and cannot be edited.

    Step 7
  8. If enclosures are included in this communication, you can view them by clicking the Enclosures button.

     

    Click the Enclosures button.

    Step 8
  9. Use the Communication Enclosure page to review enclosures assigned to a communication.

    Step 9
  10. Click the OK button.

    Step 10
  11. Click the vertical scrollbar.

    Step 11
  12. You can continue to review details of Kimberly's communication, including any outcomes recorded in the system.

    Step 12
  13. If the communication was generated by the Communication Generation process, you can click the View Generated Communication link to launch a new window displaying the final outputs, including softcopy enclosures, generated by the Communication Generation process.

    Step 13

You have successfully viewed communication details for an individual.

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