Canceling Bills



  1. Begin by navigating to the Bill Cancellation page.


    Click the Student Financials link.

    Step 1
  2. Click the Bill Customers link.

    Step 2
  3. Click the Cancel Invoice link.

    Step 3
  4. You can run this process by searching for an existing Run Control ID or you can add a new value. Creating a Run Control ID that is relevant to the process may help you remember it for future use.


    Click the Add a New Value tab.

    Step 4
  5. A Run Control ID is an identifier that, when paired with your User ID, uniquely identifies the process you are running. The Run Control ID defines parameters that are used when a process is run. This ensures that when a process runs in the background, the system does not prompt you for additional values.


    Enter the desired information into the Run Control ID field. Enter

     a valid value

    Step 5
  6. Click the Add button.

    Step 6
  7. Use the Bill Cancellation page to enter the request parameters. These parameters will be used to define the processing rules and data to be included when the process is run.

    Step 7
  8. Click in the Business Unit field.

    Step 8
  9. Enter the desired information into the Business Unit field. Enter

     a valid value

    Step 9
  10. The Run Option field determines whether the process cancels an entire group of bills or an individual bill.


    Click the Run Option list.

    Step 10
  11. In this example, you want to cancel an individual bill.


    Click the Invoice ID list item.

    Step 11
  12. If you select the Run Option to cancel bills by invoice ID, the page changes:


    The Billing Request Nbr field becomes unavailable.


    The ID, External Org ID, and Invoice Number fields become available.

    Step 12
  13. You want to cancel bills for Terry Steward, whose student ID is SFTRN035.


    Click in the ID field.

    Step 13
  14. Enter the desired information into the ID field. Enter

     a valid value

    Step 14
  15. You can also use this page to cancel corporate bills by entering a company's External Org ID instead.

    Step 15
  16. Click in the Invoice Number field.

    Step 16
  17. The system populates the Invoice Number field with a student's billing invoice.  However, you can look up and select a different bill to cancel.

    Step 17
  18. The option that you select determines what type of information the system displays on the Bill Cancellation inquiry page.


    Click the Bill Cancellation Log Option list.

    Step 18
  19. We recommend that you select Log All Activity so that you can see all of the results of the process.


    Click the Log All Activity list item.

    Step 19
  20. At this point, you would continue to run the Bill Cancellation process just as you would any other PeopleSoft Enterprise Process Scheduler process.


    Refer to the Running Reports module for examples of running a process.

    Step 20
  21. Click the Save button.

    Step 21
  22. After the Billing Cancellation process runs successfully, you can view the results.


    Click the Review Invoice Cancellation link.

    Step 22
  23. Click the Search button.

    Step 23
  24. Use the Bill Cancellation inquiry page to review the results of the Bill Cancellation process.


    As you can see, the system successfully cancelled Terry's bill.

    Step 24

You have successfully cancelled a student bill in the system.

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